Frequently asked questions

Discover how our experienced team combines hands-on care, evidence-informed treatment and personalized rehabilitation for athletes and non-athletes. Find answers about choosing care, your first visit and booking online.

What makes care at Momentum SportMed different?

Momentum SportMed combines the depth of a multidisciplinary clinic with individualized, hands-on care. Our team brings together Olympic and international sport experience, first-hand athletic backgrounds, clinical teaching and specialized treatment skills. That collective experience helps us understand both the mechanics of movement and the demands of recovery, from everyday injuries to returning to training and competition. Manual treatment is central to our approach, supported by personalized exercise and home rehabilitation programs where appropriate. We integrate current clinical evidence, professional expertise and your goals and preferences to guide care. When your needs span more than one discipline, our practitioners can work together to coordinate treatment and rehabilitation. You do not need to be an athlete to benefit: the same attention to movement, recovery and function applies to your work, daily activities and quality of life.

How does your team’s experience benefit my care?

Our practitioners bring different areas of expertise, including sport and athletic therapy, physiotherapy, chiropractic care, therapeutic massage, lymphatic care, acupuncture and pedorthic care. The team includes practitioners with international sport experience and teaching backgrounds, alongside specialized clinical training. When appropriate, practitioners can work together to coordinate your treatment and rehabilitation. Visit Our Team to find a practitioner whose experience fits your needs and goals.

Do I need to be an athlete to come to Momentum SportMed?

No. Momentum SportMed is a sport clinic for athletes and non-athletes alike. You can visit for everyday injuries, pain, movement limitations and rehabilitation, as well as sport-related concerns. Your care is guided by your needs and goals.

Can I come in for an injury that did not happen during sport?

Yes. Your injury does not need to be sport-related. Our team supports people recovering from injuries or working towards everyday activities, work, exercise and sport.

Which service should I book?

If you are unsure which service to book, start with a 15-minute consultation with a therapist to discuss your needs and help you choose an appropriate service. Consultations are available by phone or in person. Book your consultation online through our patient portal.

Do you provide rehabilitation after surgery or injuries such as ACL tears and fractures?

Yes. Our team supports rehabilitation after procedures such as knee replacements, ACL reconstruction and meniscus surgery, as well as recovery from meniscus tears, ACL injuries and fractures. Care is tailored to your needs, stage of healing and any guidance or restrictions from your surgeon or treating medical team. You do not need to be an athlete to access this care. Bring any relevant surgical instructions or reports.

Do you offer prenatal and postnatal care?

Yes. Our clinic offers prenatal and postnatal support. The appropriate service and practitioner depend on your needs and stage of pregnancy or recovery.

Do you offer concussion rehabilitation?

Yes. Our clinic offers concussion rehabilitation for sport-related and non-sport-related injuries. The appropriate practitioner and rehabilitation approach depend on your needs and stage of recovery.

What should I expect at my first appointment?

Your appointment starts with understanding you: your concerns, relevant history, goals and what matters to you. Our patient-centred approach combines current clinical evidence, professional expertise and your preferences to guide individualized treatment. Hands-on manual care is an important part of our approach. For rehabilitation appointments such as physiotherapy and Athletic Therapy, treatment combines manual techniques, exercise guidance and a personalized home exercise program to support progress between visits. Your practitioner explains the plan and adapts care to your needs and response to treatment. Check your booking confirmation for appointment-specific instructions.

What should I bring or wear?

Have details of your symptoms, relevant medical history and current medications available. Bring any reports or referral information relevant to your appointment. Wear comfortable clothing that allows movement and access to the area being assessed.

What is the difference between Athletic Therapy and physiotherapy?

At Momentum SportMed, both Athletic Therapy and physiotherapy combine hands-on manual treatment with active rehabilitation. During your appointment, your therapist assesses your needs, provides individualized manual treatment and guides you through exercises, with a home exercise program to support progress between visits. Certified Athletic Therapists specialize in musculoskeletal injuries affecting muscles, bones and joints, and rehabilitation for everyday activity and sport. Physiotherapy has a broader scope that also includes neurological and cardiorespiratory rehabilitation, depending on the practitioner’s training and experience. Both professions treat athletes and non-athletes. Athletic Therapy is a distinct service and cannot be billed as physiotherapy. Coverage varies between insurance plans, so please confirm that your plan specifically covers Athletic Therapy before booking. Direct billing is not available for Athletic Therapy.

What is the difference between massage therapy and sport massage?

Massage therapy can address muscle tension, discomfort, mobility, recovery and relaxation. Sport massage focuses on the physical demands of training, competition and activity. You do not need to be a competitive athlete to discuss sport massage with the clinic.

What is Fascial Stretch Therapy (FST)?

FST is one-on-one assisted stretching focused on mobility, flexibility and movement. Treatment is adapted to your body, activity level and goals. Our service page explains the approach and who provides it.

Do you offer shockwave therapy, and is it right for me?

Yes. Momentum SportMed offers radial shockwave therapy as a standalone appointment or as part of a treatment session when appropriate. Your practitioner assesses your symptoms and history, explains suitability and applies a handheld device to the treatment area. You may feel tapping and some discomfort; the intensity is adjusted to your tolerance. A course commonly involves 3 to 5 sessions, with the plan tailored to your condition and response. The shockwave application often takes about 3 to 5 minutes per area; the full appointment also allows time for assessment and advice. Some protocols use around 2,000 pulses per area, but the dose varies. Your practitioner will explain aftercare, exercise and activity guidance. Anti-inflammatory medicines such as ibuprofen or naproxen may be discouraged around treatment. Do not stop prescribed medication without advice from your prescriber. Results vary, and improvement may develop over several weeks.

What is the difference between lymphatic drainage and Brazilian lymphatic massage?

Our lymphatic drainage service includes specialized care for lymphedema, swelling and certain post-treatment concerns, with techniques such as Manual Lymphatic Drainage and Complete Decongestive Therapy. Brazilian lymphatic massage is a distinct body-focused service. Your practitioner will assess suitability, particularly for medical conditions or post-surgical care.

Do you offer student and senior pricing?

Yes. Momentum SportMed offers student and senior pricing. Contact our clinic before booking to confirm the current rates, applicable services and eligibility requirements.

Where can I see appointment prices, and is HST included?

We use Juvonno for online booking. Appointment prices are listed in the portal when you select your service and appointment. The listed prices do not include HST; applicable HST is added to the service fee.

Do I need a referral, and can I use my insurance benefits?

Direct billing is available for most insurance plans. We do not accept Industrial Alliance (iA), and we are unable to provide direct billing for Athletic Therapy. Coverage and referral requirements vary by service and plan. Check with your insurer about your benefits and any documentation required, and contact our clinic before your appointment to confirm direct billing availability.

How do I book, change or cancel an appointment?

Our online patient portal is available 24/7. You can book appointments, view and download invoices, cancel appointments and upload documents. Please review the clinic’s cancellation policy before cancelling an appointment.

What is your cancellation and no-show policy?

Momentum SportMed and Wellness’s cancellation policy is agreed to when you book your appointment. Cancellations and missed appointments may result in a charge of 100% of your service fee under that policy. We understand that unexpected circumstances can arise and may waive the fee in some situations. This policy respects your therapist’s time and schedule and helps make appointments available to other clients. Future appointments must be confirmed in advance. More than two no-shows will require advance payment for all future appointments. To reschedule or discuss your circumstances, please contact us at 416-591-0999 or hello@momentumsportmed.ca.

Where is Momentum SportMed located?

We are at 717 Bay Street, Unit B1A, at street level in College Park, downtown Toronto.

Need help choosing an appointment?

View available services, practitioners and appointment times in our Juvonno patient portal, and book online whenever it suits you.